First Citizens Online Banking Login

Video demonstration and instructions on how to use First Citizens Online Banking Login:

1. Enter the following URL to your browser: 

2. Enter your Customer ID in the space provided.

3. Click Log In to proceed.

4. Perform the next onscreen instructions to finalize the process.



Can't login? Follow this procedure to reset your credentials:

1. Click Forgot your Customer ID? or Forgot your Password? link depending on what you want to retrieve.

2. Fill up the required fields given.

3. Click continue to proceed.

4. Follow onscreen instructions to finish. 


Still can't login? Contact the First Citizens Bank directly to assist you with your First Citizens Online Banking Login concerns:

General Customer Support

1.888.FC DIRECT(1.888.323.4732)
Direct - 919.716.4588

Automated system 24 hours a day, 7 days a week
Customer service reps available 7:00 a.m. to 11:00 p.m. Eastern time

Business Customer Support

1.866.FCB 4BIZ(1.866.322.4249)

Monday - Friday 8:00 a.m. to 8:00 p.m. Eastern time
Saturday 10:00 a.m. to 2:00 p.m. Eastern time


Don't forget to bookmark this page for future reference. We always try to provide you with latest information about First Citizens Online Banking Login process so you can count on it in case you are stuck or happen to encounter any issues with the procedure.